Legal
Privacy Policy
1. Data Controller
MEDICALOER TECH SL (Company No. B86405579), C. José Ramos y Guillén, 18, Teatinos-Universidad, 29010 Málaga, Spain. Email: [email protected].
2. Data We Collect
We collect personal data that you voluntarily provide when using our website or contacting us, including: full name, email address, telephone number (optional), and any information included in messages or order notes. We do not collect payment card data directly.
3. Purpose and Legal Basis
We process your personal data for the following purposes: to respond to enquiries and process service orders (legal basis: performance of a contract, Art. 6(1)(b) GDPR); to comply with legal obligations (Art. 6(1)(c) GDPR); to pursue our legitimate interests in operating and improving our services (Art. 6(1)(f) GDPR).
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Client data related to completed projects is retained for a minimum of five years for accounting and legal compliance purposes.
5. Data Sharing
We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g. cloud hosting, email services) who process data on our behalf under appropriate data processing agreements. All transfers within the EU/EEA comply with GDPR requirements.
6. Your Rights
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; and data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
7. Cookies
Our website may use essential cookies required for its operation. Any non-essential cookies (analytics, marketing) are only set with your explicit consent. You can manage cookie preferences through the cookie consent banner.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Updates
This Privacy Policy may be updated periodically. The current version is always available on this page.
10. Contact
For privacy-related enquiries, contact us at [email protected].